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Lay Theme Forum

  1. Home
  2. Bug Reports
  3. mailto: link issue

mailto: link issue

Scheduled Pinned Locked Moved Bug Reports
29 Posts 7 Posters 5.2k Views 3 Watching
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  • J
    J
    jpunivers
    wrote on last edited by
    #14

    @billykioso Can't see a problem. It works.

    1 Reply Last reply
    0
    • B
      B
      billykioso
      wrote on last edited by
      #15

      Yes, it seems to work on my phone, but it doesn't work on any browser on my Macbook. But thank you for looking!

      1 Reply Last reply
      0
      • arminunruhA
        arminunruhA
        arminunruh
        Global Moderator
        wrote on last edited by
        #16

        Screenshot 2024-09-20 at 13.46.39.png

        for me it works on my safari on macbook mh

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        0
        • W
          W
          wiuf
          wrote on last edited by
          #17

          hmm I got the same problem. Never before had any problems with this :S

          1 Reply Last reply
          0
          • W
            W
            wiuf
            wrote on last edited by
            #18

            okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
            On Tablet & Iphone it's no problem in both browsers :S

            J 1 Reply Last reply
            0
            • W wiuf

              okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
              On Tablet & Iphone it's no problem in both browsers :S

              J
              J
              jpunivers
              wrote on last edited by
              #19

              @wiuf hi, just post your url and i will have a look.

              1 Reply Last reply
              0
              • arminunruhA
                arminunruhA
                arminunruh
                Global Moderator
                wrote on last edited by
                #20

                does the link in the code look like this?

                <a href="mailto:myemail@gmail.com">hello</a>

                specifically the href part?
                if yes, the code is correct. maybe there is no app configured to open the mailto link

                https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

                1 Reply Last reply
                0
                • arminunruhA
                  arminunruhA
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #21

                  Screenshot 2024-12-20 at 14.29.20.png

                  when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

                  1 Reply Last reply
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                  • B
                    B
                    Blurred00
                    wrote on last edited by
                    #22

                    Hi Armin i ve the same problem link was correct but only open a new tab not email

                    Screenshot 2025-11-13 alle 14.20.09.png Screenshot 2025-11-13 alle 14.20.19.png

                    1 Reply Last reply
                    0
                    • arminunruhA
                      arminunruhA
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #23

                      can you remove: target="_blank" please and remove data-id="0" too please

                      usually when you enter just a mailto: link it looks like:

                      image.png

                      1 Reply Last reply
                      0
                      • B
                        B
                        Blurred00
                        wrote on last edited by
                        #24

                        nothing. The problem is only on computer, on smartphone it work well.

                        <p class="_Descrizione" style="text-align: left;"><a rel="noopener" href="mailto:info@spaziodimora.it">info@spaziodimora.it</a></p>

                        1 Reply Last reply
                        0
                        • arminunruhA
                          arminunruhA
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #25

                          ok whats the link to the page? i want to take a look myself at ur website

                          B 1 Reply Last reply
                          0
                          • arminunruhA arminunruh

                            ok whats the link to the page? i want to take a look myself at ur website

                            B
                            B
                            Blurred00
                            wrote on last edited by Blurred00
                            #26

                            @arminunruh said in mailto: link issue:

                            ok whats the link to the page? i want to take a look myself at ur website

                            spaziodimora.it

                            1 Reply Last reply
                            0
                            • arminunruhA
                              arminunruhA
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #27

                              image.png

                              So you did it right, and when I click this link, my email program opens.

                              Do you think maybe the issue is with your browser? Can you try a different browser, please?

                              1 Reply Last reply
                              0
                              • arminunruhA
                                arminunruhA
                                arminunruh
                                Global Moderator
                                wrote on last edited by
                                #28

                                I'm talking about this link in the footer here:

                                image.png

                                Congratulations on the website. It looks really good.

                                1 Reply Last reply
                                0
                                • B
                                  B
                                  Blurred00
                                  wrote on last edited by
                                  #29

                                  Hello Armin, sorry for the late reply. I believe the problem is because I don't use an email program on my Mac, just Gmail via web. In fact, it works perfectly on mobile devices.

                                  Thank you for appreciating my work! 🥰

                                  1 Reply Last reply
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